1. Acceptance of Terms
Welcome to Axoro Corp ("Axoro", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our corporate website at axorocorp.com and all related products and services, including Axoro Clinic, Axoro Fit, Axoro Campus, and FitBharat (collectively, the "Services").
By accessing or using any part of the Services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not use the Services.
If you are using the Services on behalf of an organisation, you represent and warrant that you have authority to bind that organisation to these Terms, and "you" refers to both you individually and the organisation.
2. Description of Services
Axoro Corp provides software-as-a-service (SaaS) products and a consumer mobile application designed for the Indian market:
- Axoro Clinic (Doctor OS): A B2B operating system for clinics and healthcare professionals, covering patient management, appointments, billing, and clinical records.
- Axoro Fit (Gym OS): A B2B operating system for gyms, yoga studios, and fitness centres, covering member management, attendance, retention analytics, and scheduling.
- Axoro Campus (Education OS): A B2B operating system for educational institutions, covering student wellness, academic performance, and campus operations.
- FitBharat: A B2C consumer health and daily-performance application providing personalised health check-ins, AI-guided nutrition and fitness advice, and performance scoring.
- Corporate Website: An informational website providing details about Axoro Corp, its products, and a contact form for enquiries and demo requests.
Certain features of the Services are currently in development ("Coming Soon"). We make no representations regarding timelines for such features and reserve the right to modify, delay, or discontinue them at any time.
3. Eligibility
To use the Services you must:
- Be at least 18 years of age (or the age of legal majority in your jurisdiction, whichever is higher).
- Have the legal capacity to enter into a binding agreement.
- Not be prohibited from receiving services under applicable laws (including export controls and sanctions).
The B2B SaaS products (Axoro Clinic, Axoro Fit, Axoro Campus) are intended for use by authorised business representatives only. FitBharat is a consumer application intended for individual adult users. We do not knowingly permit use of our Services by individuals under the age of 13.
4. Account Registration and Security
Where account registration is required to access a Service, you agree to:
- Provide accurate, current, and complete registration information.
- Maintain and promptly update your account information.
- Keep your login credentials confidential and not share them with any third party.
- Notify us immediately at [email protected] if you suspect any unauthorised access to your account.
- Accept responsibility for all activities that occur under your account.
We reserve the right to suspend or terminate accounts that we reasonably believe are involved in unauthorised activity, abuse, or violation of these Terms.
5. Acceptable Use Policy
You agree to use the Services only for lawful purposes and in accordance with these Terms. You must not:
- Use the Services for any unlawful, fraudulent, or harmful purpose.
- Upload, transmit, or distribute content that is defamatory, obscene, illegal, or infringes any third-party intellectual property rights.
- Attempt to gain unauthorised access to any part of the Services, other user accounts, or our infrastructure.
- Use automated tools, bots, scrapers, or crawlers to access, extract, or interfere with the Services without our prior written consent.
- Reverse engineer, decompile, or disassemble any part of the Services.
- Use the Services to transmit spam, unsolicited communications, or malware.
- Interfere with or disrupt the integrity or performance of the Services or the data of other users.
- Use the Services in a manner that violates any applicable law or regulation, including India's Information Technology Act 2000, the DPDP Act 2023, GDPR, HIPAA, or other healthcare privacy laws.
- Sublicense, resell, or commercially exploit the Services without our written authorisation.
6. Intellectual Property
6.1 Axoro's intellectual property
All content, software, designs, trademarks, logos (including "AXORO", "FitBharat", "Axoro Clinic", "Axoro Fit", and "Axoro Campus"), text, graphics, and data provided through the Services are owned by or licensed to Axoro Corp and are protected by Indian and international intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from any Axoro content without our prior written consent.
6.2 Your content
You retain ownership of any data, content, or information that you upload, submit, or store through the Services ("User Content"). By providing User Content, you grant Axoro Corp a non-exclusive, worldwide, royalty-free, sublicensable licence to host, store, reproduce, and process your User Content solely to the extent necessary to provide and improve the Services.
For health data collected through FitBharat, this licence is limited to providing personalised AI-driven insights to you and improving the accuracy of those models — we do not use your identifiable health data to train general-purpose AI models or for advertising.
6.3 Feedback
Any suggestions, ideas, or feedback you provide regarding the Services may be used by Axoro Corp freely and without any obligation to you.
7. Healthcare and Medical Disclaimer
FitBharat and all Axoro Corp AI features provide general wellness and fitness guidance only. The content, suggestions, scores, and AI-generated advice provided through our Services are for informational and motivational purposes and do not constitute medical advice, diagnosis, or treatment.
You should always consult a qualified, licensed healthcare professional before starting any new diet, exercise programme, or making changes to your medical care. Never disregard professional medical advice or delay seeking it because of information you read or received through our Services.
Axoro Clinic is a practice-management tool for licensed healthcare professionals. The clinical records, notes, and information processed through Axoro Clinic are the sole responsibility of the healthcare professional using the platform. Axoro Corp does not review, endorse, or assume responsibility for clinical decisions made by healthcare professionals.
8. SaaS Subscription Terms
If you access Axoro Clinic, Axoro Fit, or Axoro Campus under a paid subscription or enterprise agreement:
- Subscription fees, billing cycles, and payment terms are set out in your applicable order form or subscription agreement.
- Subscriptions auto-renew unless cancelled in accordance with the cancellation terms in your agreement.
- We may modify pricing upon reasonable advance notice (typically 30 days). Continued use after the notice period constitutes acceptance of the new pricing.
- Refunds, if applicable, are governed by your specific subscription agreement. In the absence of a specific agreement, all fees are non-refundable except where required by applicable law.
- We reserve the right to suspend access for non-payment after reasonable notice.
Data Processing Agreements (DPAs) are available upon request for B2B customers who are themselves data controllers under GDPR or the DPDP Act. Please contact [email protected] to request a DPA.
9. Service Availability and Modifications
We strive to maintain high availability but do not guarantee that the Services will be available at all times. The Services may be interrupted for maintenance, updates, or circumstances beyond our control. We reserve the right to:
- Modify, suspend, or discontinue any part of the Services at any time, with or without notice (though we will endeavour to provide reasonable advance notice for material changes).
- Impose usage limits or restrictions to protect the integrity of our infrastructure.
- Update these Terms at any time. Material changes will be communicated as described in Section 16.
10. Privacy
Your use of the Services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal data. By using the Services, you consent to the data practices described in the Privacy Policy.
11. Confidentiality
In the course of using the B2B Services, you may have access to non-public information about Axoro Corp ("Confidential Information"), including product roadmaps, pricing, and technical documentation. You agree to keep Confidential Information strictly confidential and not to disclose it to any third party without our prior written consent, except as required by law.
12. Disclaimer of Warranties
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AXORO CORP DISCLAIMS ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON-INFRINGEMENT, AND THOSE ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
Axoro Corp does not warrant that the Services will be error-free, uninterrupted, free of viruses or other harmful components, or that any defects will be corrected.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AXORO CORP, ITS DIRECTORS, EMPLOYEES, AGENTS, AND PARTNERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL AXORO CORP'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICES EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO AXORO CORP IN THE 12 MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) INR 1,000 (ONE THOUSAND INDIAN RUPEES).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIMITATION OF LIABILITY. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
14. Indemnification
You agree to indemnify, defend, and hold harmless Axoro Corp and its officers, directors, employees, agents, and partners from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your violation of these Terms; (b) your User Content; (c) your use of the Services; or (d) your violation of any applicable law or the rights of any third party.
15. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any dispute arising out of or in connection with these Terms shall first be subject to good-faith negotiation. If not resolved within 30 days, disputes shall be referred to binding arbitration under the Arbitration and Conciliation Act, 1996, with the seat of arbitration in Guwahati, Assam, India, conducted in the English language.
Notwithstanding the above, either party may seek injunctive or other equitable relief from a competent court of jurisdiction in Assam, India, to prevent irreparable harm.
If you are a consumer resident in the European Union or United Kingdom, you may also have the right to refer disputes to your local consumer protection authority or use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
16. Changes to These Terms
We reserve the right to modify these Terms at any time. When we make material changes, we will update the "Effective Date" above and post the revised Terms on this page. For material changes, we will provide at least 14 days' notice via a prominent notice on our website or by email (if we have your email address). Your continued use of the Services after the effective date constitutes your acceptance of the revised Terms.
17. General Provisions
- Entire Agreement: These Terms, together with the Privacy Policy and any applicable subscription agreement, constitute the entire agreement between you and Axoro Corp regarding the Services.
- Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
- Waiver: Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision.
- Assignment: You may not assign or transfer your rights under these Terms without our prior written consent. We may assign these Terms to a successor entity in connection with a merger, acquisition, or asset sale.
- Force Majeure: We shall not be liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including acts of God, government actions, pandemics, or internet service disruptions.
- Language: These Terms are written in English. Any translations are provided for convenience only. In the event of conflict, the English version prevails.
18. Contact Us
For questions about these Terms, please contact: