Frequently Asked Questions
Find answers to common questions about Axoro Clinic, the doc operating system.
Frequently Asked Questions
Common questions about running a clinic or medical practice on Axoro Clinic.
What is Axoro Clinic?
Axoro Clinic is clinic management and EMR/EHR software built for doctors and clinics in India. It brings appointments, patient records, digital prescriptions, billing, reminders, and report delivery into one fast, secure dashboard — instead of splitting them across paper files, a phone diary, a separate billing register, and dated desktop software. It is designed around how Indian clinics work day to day, from walk-in patients and multi-doctor schedules to delivering prescriptions over WhatsApp. The aim is to give doctors more time with patients and less time on repetitive paperwork.
How does Axoro Clinic speed up writing prescriptions?
Doctors lose a surprising amount of time re-writing the same prescriptions by hand. Axoro Clinic lets you generate a digital prescription in about 30 seconds using standard dosage templates, while still allowing full customisation per patient. Because every visit is stored in the patient's medical history, the doctor can review past diagnoses and prescriptions before prescribing again. The finished prescription is exported as a clean PDF that can be handed over or sent to the patient on WhatsApp, so nothing is lost on the way home.
Is patient data secure in Axoro Clinic?
Patient data is treated as sensitive personal information. Axoro Clinic is built with data protection in mind and is designed to align with India's Digital Personal Data Protection (DPDP) Act, with access controls so only authorised clinic staff can view records. For specifics on how data is stored, processed, and retained for your clinic, talk to our team during onboarding — we are happy to walk through the security model in detail rather than make blanket claims.
Does Axoro Clinic support ABDM (Ayushman Bharat Digital Mission)?
ABDM alignment is on our product roadmap. Axoro Clinic is being built so clinics can move toward ABDM-style digital health records and interoperability as the standards mature. If ABDM readiness is important for your practice, raise it when you contact us — it helps us prioritise, and we will be transparent about what is available today versus what is planned, rather than overstating compliance.
Can patients receive prescriptions and reports on WhatsApp?
Yes. Axoro Clinic can deliver PDF prescriptions and lab reports to patients over WhatsApp, and send automated SMS/WhatsApp appointment reminders. This reduces no-shows and means patients leave with a clear digital copy of their prescription instead of a slip of paper that is easy to misplace. It also cuts down front-desk follow-up calls.
How is Axoro Clinic different from older clinic software?
Most clinic software in India is either a basic billing tool or a dated, hard-to-use desktop system. Axoro Clinic connects the whole visit — booking, records, consultation, prescription, billing, and follow-up — in one modern interface, with an AI reception layer that handles routine appointment booking and basic queries. The focus is speed and clarity for a busy practice, so the software helps the clinic run rather than getting in the doctor's way.
Still have questions?
If you couldn't find the answer you were looking for, feel free to contact our team.
Contact Us